Privacy policy.
Your privacy is in good hands.
Your personal data and privacy are extremely important to Exclusive Detail Cleaning. When you visit our website, data may be collected and stored. Of course, we do this entirely in accordance with the guidelines of the General Data Protection Regulation (GDPR). The information you provide allows us to optimize our website and offer you an even better experience.
We’ve kept our privacy policy as clear and easy to understand as possible. This way, you know exactly how we handle your data and can make well-informed decisions about using our services.
WHO PROCESSES THE DATA?
That would be ‘us’:
- Company name: BAST Packaging
- Company number: 0801.752.312
- VAT number: BE 0801.752.312
- Email: info@bastpackaging.be
- Phone number: +32 495 27 03 31
BAST Packaging, recognized as the data controller under the GDPR, is responsible for collecting and using your data. This means that we determine which data is processed, how it is used, and for what purposes.
OTHER DATA PROCESSORS
For our data processing, we also rely on external processors. Don’t worry—they comply with GDPR regulations too (and therefore with ours). Here’s an overview:
On our website, we also use several WordPress plugins and external tools that process data. All of them are GDPR-compliant as well.
Elementor
MetForm
Meta Pixel
Google Analytics
Independent Analytics
MailerLite
Hotjar
WHAT DO WE PROCESS?
Our contact forms contain both required fields (marked with an *) and optional ones. We use this data to offer you the best possible service. Here’s what we collect:
First name + last name
Email
Phone number
IP address
That’s not too bad, right? 😉
Why do we process this data?
We process your data for the following reasons:
To handle payments or other invoicing and/or accounting activities.
To contact our customers by email or phone in order to provide our services as effectively as possible.
To inform customers and prospects about changes to our products and services.
Google Analytics helps us collect statistics about how our website is used. Based on browsing behavior, we can optimize our site for better user-friendliness.
The Meta Pixel helps us create marketing campaigns on social media, allowing us to tailor our products, services, and messaging to the right audience.
Automated decision-making.
How long do we store your data?
BAST Packaging does not retain your personal data any longer than necessary to achieve the purposes for which it was collected.
Sharing data with third parties
Your personal data will never be shared or sold to third parties. We only provide your data when it is strictly necessary to carry out a project or service agreement. With companies that process your data on our behalf, we sign a data processing agreement to ensure the same level of protection. BAST Packaging remains fully responsible for the processing of your data.
Your rights
Right of access
You can always request access to your data. If you want to know how, why, and for how long we process your data, simply send an email to info@bastpackaging.be.
Right to rectification and erasure
You have the right to have your data corrected, for instance if you’ve moved or have a new phone number. Just get in touch via info@bastpackaging.be.
Right to object to data processing
Don’t want us to process your data? Send your objection to info@bastpackaging.be and we’ll stop processing your data as soon as possible. Exceptions apply to data we must retain due to legal obligations (like accounting) or service agreements.
Right to withdraw consent
You can withdraw your consent at any time. This only applies to data collected based on your explicit consent. Data required for legal obligations (e.g., bookkeeping) or agreements (e.g., package delivery) is excluded from this.
Complaints
If you wish to file a complaint about how we process your data on our website, you can contact the Belgian Data Protection Authority. You can also reach out to us via info@bastpackaging.be—we’ll do our best to find a solution together.